Journal of Asian Multicultural Research for Economy and Management Study

Study of Factors Affecting Claim Submissions in Housing Project Implementation Between Developers and Consumers

2026-06-17T16:28:14+07:00

The successful implementation of a developer project depends on the cooperation of all parties involved, including the developer company itself, consumers, banks, and notaries, as stipulated in the Work Agreement. If one of the parties fails to professionally carry out their responsibilities, it may give rise to a claim. As an island with a high number of tourist destinations, Bali will certainly increase the number of residential locations to support tourism itself, making it possible for claims to arise in developer/construction projects. For example, in the case of Griya Asri Housing, where consumers/buyers had already taken delivery of the buildings from the developer, several problems arose with the houses over time. The consumers took the initiative to report these problems to the developer with the aim of having them repaired because the written and agreed agreement stated that a retention or warranty would be provided upon the purchase of a housing unit. Therefore, the consumers filed a construction claim against the developer. This study aims to identify the factors that cause construction claims to be filed and analyze the dominant factors that can influence the filing of claims in a housing project, identify differences in perception between developers and consumers regarding the factors that cause claims in a housing project, and determine the methods used by both parties to resolve disputes arising from construction claims. The research method used in this study is quantitative descriptive using a questionnaire as a research instrument. There were 70 research respondents, consisting of 35 consumer respondents and 35 developer respondents, with case studies of developer projects located in several provinces in Bali in the 2022-2024 fiscal year. The data were analyzed using the Relative Importance Index (RII), followed by the U-Mann Whitney test, and then processed using descriptive statistical analysis. From the results of the data analysis, The most dominant factor causing claims to be filed in developer projects in Bali Province is defective or imperfect workmanship by developers. There is a significant difference in perception between consumers and developers regarding the factors causing claims in a construction project in Denpasar City, as the obtained value of p= 0.008 is significantly smaller than (<) the probability value of 0.05. The method considered most appropriate for resolving construction disputes arising from claims is negotiation.

Green Human Resource Management as a Strategic Driver of Sustainable Organizational Performance: A Literature Review

2026-07-09T14:39:26+07:00

This study examines Green Human Resource Management as a strategic driver of sustainable organizational performance through a literature review approach. The growing pressure for organizations to balance economic performance, environmental responsibility, and social accountability has increased the importance of integrating sustainability into internal management systems. Green Human Resource Management provides a relevant framework because it connects sustainability objectives with employee-related practices, including green recruitment and selection, green training and development, green performance management, green rewards, and employee involvement. This review synthesizes existing studies to explain how GHRM contributes to sustainable organizational outcomes by developing employee environmental awareness, strengthening green behaviour, supporting green innovation, and shaping sustainability-oriented organizational culture. The findings indicate that GHRM is not merely an administrative human resource function, but a strategic mechanism that enables organizations to transform environmental goals into daily workplace practices. The literature also shows that the relationship between GHRM and sustainable performance is often influenced by mediating factors such as green innovation, employee commitment, leadership support, and organizational culture. Therefore, the effectiveness of GHRM depends on the consistency of implementation, managerial commitment, and alignment with broader organizational strategy. This study concludes that organizations seeking long-term sustainability should integrate green principles into human resource policies and practices to improve environmental, social, and economic performance. The review also highlights the need for future research to examine GHRM across different sectors, organizational sizes, and national contexts, particularly through empirical and longitudinal studies that can provide stronger evidence of its long-term impact.

The Influence of Green Marketing, Environmental Awareness, and Consumer Attitude on Generation Z Consumers’ Purchase Intention toward Sustainable Fashion Products in Jakarta

2026-07-07T15:38:55+07:00

This study aims to examine the influence of green marketing, environmental awareness, and consumer attitudes on purchase intention toward sustainable fashion products among Generation Z. Sustainability issues in the fashion industry have become increasingly critical due to rising textile waste, growing demands for responsible production practices, and the widening gap between environmental concern and actual purchasing behavior. The research adopts a positivist paradigm with a quantitative approach using a cross-sectional causal survey design. A purposive sampling technique was employed to collect data from 120 Generation Z respondents through a structured questionnaire measured using a 1–5 Likert scale. Data analysis was conducted using Partial Least Squares–Structural Equation Modeling (PLS-SEM), covering both the measurement model and the structural model. The empirical results indicate that green marketing does not have a significant effect on purchase intention (β = 0.036, t = 0.592, p = 0.555). In contrast, environmental awareness has a positive and significant effect on purchase intention (β = 0.248, t = 3.186, p = 0.002). Furthermore, consumer attitude emerges as the most dominant and significant predictor (β = 0.684, t = 9.682, p < 0.001). These findings underscore the importance of strengthening positive consumer attitudes and environmental knowledge in encouraging sustainable fashion purchasing behavior..

Analysis of The Factors Causing Contract Addenda and Their Impact on the Implementation of Construction Projects Within the Government of Gianyar Regency

2026-07-13T16:05:58+07:00

Contract addenda frequently occur before, during, or at the completion of construction projects due to technical, administrative, and external factors that influence project implementation. This study aims to identify the dominant factors causing contract addenda and examine their effects on the implementation of government construction projects in Gianyar Regency. A quantitative research design was employed using questionnaire surveys distributed to project stakeholders. Data were analyzed using factor analysis and multiple linear regression with SPSS version 27. The analysis identified seven factors contributing to contract addenda: project disruptions caused by external conditions and internal coordination, planning and design discrepancies, intervention and dependence on external parties, coordination and administrative processes during project preparation together with unpredictable natural conditions, project execution and work methods, changes in work scope, and technical discrepancies. The regression model obtained was Y = 37.980 + 2.524XF1 + 2.853XF2 + 1.845XF3 + 1.831XF4 + 2.127XF5 + 1.720XF6 + 1.844XF7, indicating that all seven factors significantly affect construction project implementation. The findings demonstrate that increases in these factors are associated with a higher likelihood of contract addenda, leading to significant impacts on project cost, quality, and completion time. These results highlight the importance of improving project planning, coordination, and contract management to minimize contract modifications and enhance project performance.

Strategies for Overcoming Barriers to Green Construction Implementation Using Interpretive Structural Modeling in Building Construction Projects in Bali

2026-07-15T14:59:47+07:00

The construction sector has significantly contributed to economic development while simultaneously increasing environmental impacts through high energy consumption, carbon emissions, and construction waste. Green Construction has emerged as an important approach to support sustainable development; however, its implementation in building projects in Bali continues to face various barriers despite existing government policies. This study aims to identify the main barriers, analyze their structural relationships, and formulate strategies to overcome the barriers to Green Construction implementation in building projects in Bali. Data were collected through questionnaire surveys involving contractors, design consultants, and supervision consultants with experience in building projects in Bali. The analysis employed the Relative Importance Index to determine the significance of barriers and identify dominant indicators, followed by Interpretive Structural Modeling (ISM) and MICMAC analysis to examine structural relationships and identify key driving factors. Strategies were subsequently formulated using Strength, Weakness, Opportunity and Threats (SWOT) analysis based on expert interviews. The results identified 21 barrier indicators, of which 12 were classified as very high importance and selected as dominant barriers. The findings indicate that the limited availability of guidelines and ideal standards for Green Construction implementation and the low priority given by project owners are the principal driving barriers influencing other obstacles. The proposed strategies include developing Green Construction guidelines and operational standards, enhancing human resource competencies through training and certification, strengthening project owner commitment, and improving monitoring, evaluation, and technological innovation to support more effective and sustainable Green Construction implementation in building projects in Bali.

Conflict Management in Building Construction Projects: Case Study in Gianyar Regency

2026-07-21T16:50:05+07:00

Conflict is a common issue in construction projects that leads to project delays, increased costs, losses, decreased productivity, and strained relationships among project stakeholders. The construction sector consistently ranks among the top two to four largest contributors to the local economy of Gianyar from 2020 to 2024. Given these facts, the researchers are interested in analyzing the impactful factors causing conflicts in building construction projects in Gianyar Regency, Bali. Additionally, this study aims to provide recommendations on appropriate conflict modes to prevent conflicts from escalating into legal disputes. Data collection began with a literature review and field observations. The data were then tested using questionnaire method. The sample size was determined using Cochran’s sampling size method, resulting in 68 respondents. The data analysis utilizing the Relative Importance Index to identify the impactful factors causing conflicts. Meanwhile, recommendations for conflict modes were formulated based on expert interviews within the framework of the Thomas-Kilmann Conflict Mode Instrument. The study results indicate that the impactful conflict factors, among respondents, include: incomplete contract documents; unapproved claims for additional costs; poor communication among project stakeholders; unclear boundaries between the project site and land owned by indigenous communities; incorrect instructions given to the project field team; and incomplete working drawings and/or technical specifications. The study’s conclusions indicate that the recommended conflict modes primarily involve the “collaborating” mode. Only the factors of incorrect instructions given to the project field team and incomplete working drawings and/or technical specifications are recommended to use the “competing” mode.

Analysis of Green Building Implementation at the Planning Stage of Educational Buildings in Badung Regency

2026-07-28T14:37:43+07:00

The rapid development of educational buildings in Badung Regency, Bali Province, has increased construction, operational, and maintenance costs, raising concerns about environmental sustainability and resource efficiency. This study aims to evaluate the level of green building implementation at the planning stage of elementary and junior high school buildings, identify dominant constraints, and formulate improvement strategies. The research employed a mixed-methods approach with an explanatory sequential design, involving a survey of planning consultant team leaders followed by quantitative and qualitative analyses. Descriptive analysis was used to determine implementation levels, while constraint prioritization and typology classification were conducted to explore key barriers. Qualitative data were obtained through focus group discussions to support strategy formulation. The findings show that the average level of green building implementation at the planning stage is 60.82 percent, indicating a moderate level of application. Higher implementation levels are found in aspects related to regulatory compliance, while lower levels occur in energy efficiency planning and domestic wastewater management. Major constraints include weak regulatory enforcement, limited technical capacity, budget limitations, and organizational culture factors. The study concludes that strengthening leadership commitment, improving technical capacity, and developing pilot green school projects are essential to enhance green building implementation and support sustainable educational infrastructure planning.